NoVa AI Smart Assistant
AI-powered support that helps staff and citizens get instant answers and move work forward — without leaving Cloudpermit.
Get Instant Answers
Answer common questions in seconds with real-time responses from NoVa.
Access In-Workflow Help
Get support directly inside Cloudpermit without switching tabs or tools.
Guide Applications
Help users complete permits and workflows with step-by-step guidance.
Use Your Local Codes
Enable NoVa to reference your municipal codes for accurate, local answers.
Our Products
Permitting
Accept complete applications and issue permits online, conduct mobile inspections in the field, and notify applicants of status changes.
Public Works Permitting
Accept applications online and speed up inspections and reviews for streamlined permitting.
Licensing
Renew and issue licences to business owners, sort documents, and accept online and over-the-counter payments.
Planning & Development
Circulate and accept complete planning applications, communicate with applicants, and issue land use permits.
By-Law Enforcement
Organize complaints through online submissions, create cases in the field, and view past building permits on a property.
Inspections
Perform field inspections on any mobile device, with or without service. Add notes and photos, pass or fail inspections, and schedule them easily.
Property Data Management
Improve collaboration among departments with an up-to-date centralized database.
Public Works Work Orders
Enable end-to-end online management of work orders to streamline tracking, scheduling, and assigning work.
Parks & Recreation
Streamline work orders, manage events and rentals, and improve asset management and inspections.