NoVa AI Support Assistant

AI-powered support that helps staff and citizens get instant answers and move work forward — without leaving Cloudpermit.

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Get Instant Answers

Answer common questions in seconds with real-time responses from NoVa.

Access In-Workflow Help

Get support directly inside Cloudpermit without switching tabs or tools.

Guide Applications

Help users complete permits and workflows with step-by-step guidance.

Use Your Local Codes

Enable NoVa to reference your municipal codes for accurate, local answers.

Our Products

Building Permitting

Accept complete applications and issue permits online, conduct mobile inspections in the field, and notify applicants of status changes.

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Land Use Permitting

Accept and issue zoning, conditional use, and special use permits online with comprehensive land use permitting software.

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Public Works Permitting

Manage public works processes with inspections and engineering reviews online. Boost efficiency and service delivery in the field and office.

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Licensing

Review and issue licenses, manage renewals, sort documents, and accept online and over-the-counter payments.

Explore

Planning & Zoning

Circulate and accept complete planning applications, communicate with applicants, and issue land use permits.  

Discover

Code Enforcement

Organize complaints through online submissions, create cases in the field, and view past building permits on a property.  

Uncover

Inspections

Perform field inspections on any mobile device, with or without service. Add notes and photos, pass or fail inspections, and schedule them easily.

Examine

Property Data Management

Improve collaboration across departments with a centralized, up-to-date database.

Find Out

Public Works Work Orders

Enable end-to-end online management of work orders to streamline tracking, scheduling, and assigning work.

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Parks & Recreation

Streamline work orders, manage events and rentals, and improve asset management and inspections.

Take a Look

“There’s no way I could do this boom in development without this software. That’s a very strong statement, and that’s just the truth because there’s no way I could keep up with this.” 

Kevin Standridge, Chief Building Official for the City of Madisonville, Tennessee

“I would say that Cloudpermit is the way to go if you’re looking for a system that’s user-friendly and easy to train someone on. It’s easy to keep track of all of your code enforcement.”  

Cortni Bankston, Community Services Coordinator for Franklin County, Florida

“Roofing contractors really like it because if the roof is in bad shape, they’ll ask how long it takes to approve the permit — four or five days? Nope. I can usually get it done the day they send it in.” 

Darin Wilson, Planning and Zoning Administrator for the City of Garnett, Kansas 

“If a country boy like me can figure out how to manipulate and navigate Cloudpermit without any training, then the software must be really user-friendly. It took me 20 years to learn how to use other systems as effectively as I could use Cloudpermit in just one day.” 

Tim Murry, Director of Planning and Development for the City of Brownwood, Texas

“I’ve never, ever, ever had a sales team promise me something and then the actual product be exactly what I was told I was getting. That’s a huge thing. You never see a product that’s exactly what it says on the box. This one is.” 

Victor Mazza, Code Enforcement Officer for the Town of Searsport, Maine

“Cloudpermit has truly streamlined our permit process. Upgrading from on-premises software to the cloud has been like going from a horse to a sports car. Everything is so much easier now.” 

Britt Waite, Building & Planning Department Clerk/STR Compliance Monitor for the Town of North Elba, New York

 
 

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